We're here to help.
Message us in our chat or through email. We respond to most inquiries within 24hours. Our business hours are Monday through Friday 9am- 6pm.
How do I use my BROmance products?
Face The Day Cleanser:
Apply to wet skin with light circular and massaging motion – avoiding direct contact with eyes. Rinse with clear, warm water. For best results follow with BROmance moisturizer treatment. For best results use twice daily.
Age- Proof Moisturizer:
Apply in a light circular motion to freshly cleansed and toned face, neck and décolleté areas (avoid direct contact with eyes). Moisturizer application should follow serum application, if used. Allow time to absorb prior to makeup application.
Will BROmance products affect other products that I am using?
No. BROmance products can be used on their own or in conjunction with other products. We do suggest that you use BROmance products together to optimize your results.
Will using BROmance products help me get a hot date?
One of the pillars of BROmance is to always make honest claims. So while we can’t guarantee that using our products will land you a date with Scarlett Johansson (would it be weird if you guys went to see Black Widow?), what we *can* guarantee is that the continued use of our products will result in better looking skin and therefore increased confidence. And hey, with that newfound confidence, the sky’s the limit.
Can I travel with my BROmance products?
Yes, all BROmance products are less than 100mL, which makes them ideal for travel. The TSA allows up to 100mL oz individual product, so you may bring your BROmance products in your carry on.
When will my BROmance products expire?
Your BROmance products will expire within 6 months of opening.
What’s your favorite NHL Team?
We have to claim bias on this one. Because we are Toronto-based (with all our products being sourced and manufactured right here in the 6ix), we cheer for the Maple Leafs. However, we also love cheering for Canadian teams, period, and would love to see the Stanley Cup come back to this side of the border for the first time in 26 years.
How should I store my BROmance products?
Store your BROmance products in a cool/ room temperature area, away from direct sunlight.
Can the Raptors repeat?
Absolutely, and it’s all because of two words: Nick Nurse. The man is an amazing coach, and does an incredible job of motivating his players. Plus, if we make it deep in the Playoffs again, then that means more parties at Jurassic Park, which is a win-win for everybody.
My skin is having a negative reaction from using my BROmance products. What should I do?
Please stop using the product/ products and contact our customer support through the chat box.
RETURNS AND EXCHANGES
What is your return policy?
We care about our bros and want to make sure you're getting the best possible results. BROmance has a 60 day satisfaction guarantee. Please contact us through our chat forum (below) with your order number and reason for return.
Do you ship internationally?
BROmance is a Canadian company, but we ship throughout North America! The expected shipping time can be seen at checkout.
When can I expect my refund
You can expect your refund within 7 business days of confirmation from the BROmance team.
STILL HAVE ANY QUESTIONS?
We would love to here from you in our chat box below!